– All ant orders can be cancelled/altered before they are packed and shipped before 6am Monday morning of every week. All equipment orders can be cancelled/altered before they are packed and shipped before 6am every day.
– All equipment supplies may be returned/refunded if requested within 3 days of receipt by the buyer, and must be received back undamaged and unused. However, the recipient must resend the package and all shipping cost is paid by the recipient (unless it is the fault of Antastic). Queen ants cannot be returned to us, however we will refund your order if the ant does not arrive with eggs, or is damaged in any way.